Included Per Session:
- Materials and Stylus Pen
- E-books - Talk Tips by Vincent Phipps (viewable on PC, tablet, iPhone, or Android)
- eMailed PowerPoint presentations
- Interactive facilitation throughout
- Framed Certificate of Completion from Vincent Ivan Phipps, President of National Speaker
2016 SPECIAL EVENT:
The Gatlinburg Convention Center, 234 Historic Nature Trail, Gatlinburg, TN 37738
Speaker's Kit Professional Speaking Workshop
Do you have a passion for inspiring others? Do you have a message that you think can have a positive impact? Want to motivate others through your gift of speaking?
If you answered, “Yes” to any of these questions, you may have what it takes to become a professional motivational and inspirational speaker. Attend this workshop to learn the truth about what it takes to be successful in the industry of professional speaking.
What you will learn:
- Avoid 13 mistakes made by new speakers
- Develop your niche
- Market your message
- Network with other aspiring speakers
- Get blunt feedback from professional speakers
- Avoid looking like an amateur
- Know what event planners seek from speakers
- Friday, October 14th
- 7:00 p.m. Networking Dinner (Optional)
- Saturday, October 15th
- 8:30 a.m. – 9:00 a.m. (Registration)
- 9:00 a.m. – 3:00 p.m. (Workshop)
Materials for this event: $50
2017 CLASS SCHEDULE:
Location: 100 Cherokee Blvd, Chattanooga TN 37405
SALES & CUSTOMER SERVICE
SALES & CUSTOMER SERVICE
TOPIC: Leadership Communication
Instead of treating others the way you want to treated; treat others the way they want to be treated. Based on a studies dating back over 2,000 years, this innovative approach to leadership training combines historical data with today’s ever changing professional culture. The technique is called, L.E.A.D. Each letter represents one of the four major leadership communication styles: Laid back, Energetic, Emotional, Analytical; and Direct.
Everyone is definitely one of these four styles. Approximately 80% of us are at least
two! The dynamic that makes us unique is the same element that can make leading
and communicating with others challenging, and that is being so strong in one of the
four styles without the ability to adapt to the other three! This topic is less about
being put in a box and labeled as a universal never changing style.
This topic addresses fundamental approaches to adapt to the strengths, weaknesses,
and motivational factors of all four styles. When you know how to avoid the words and
actions triggering defensiveness, you can modify the approach to apply behaviors that
will build rapport and make all four styles adore you! Increase leadership efficiency by
reducing headaches caused by miscommunications.
1. Debunk misconceptions about personality styles.
2. Connect with others by adapting to the communication “Do’s” and “Don’ts”.
3. Learn what motivates each style to communicate with them on their level.
4. Avoid the communication “hot buttons” that can unnecessarily increase tension.
5. Understand more about why your style naturally connects or disconnects.
6. Adapt to effectively communicate in the methods others prefer.
TOPIC: Sales and Customer Service
Eighty three percent of conflicts (resignations, firings, and lack of promotions), are not because lacking technical skills; but lacking of interpersonal/people skills. Today’s professionals do not lack the desire to be more effective when communicating with others, they lack the skills. These are the skills that are not taught but often acquired through mistakes, lost opportunities, and efforts to repair professional rapport or important relationships. This topic identifies the key areas where miscommunication occurs. Whether with current clients, team members, or prospective customers; you will receive effective solutions to ensure you maximize revenue by amplifying your communication rapport.
1. Increase your listening by up to 35%.
2. Avoid 6 common mistakes when trying to get information.
3. Correct others with professionalism and accountability.
4. Find alternatives to the words and phrases that can damage relationships.
5. Understand the cues of nonverbal communication (body language and voice.
Control the flow of conversations by adapting using one of the five types of replies.
TOPIC: Public Speaking for Entrepreneurs
Your success is based on well you present yourself and those you represent. A presentation, an interview, and a voice message are all speeches. This class teaches you how to look and sound more competent so you will be perceived as a professional with confidence.
• Present your ideas with clarity and confidence
• Control 8 areas impacting your public speaking and interviewing skills
• See live video examples of how you and others look when presenting